Refund policy

At pēsu, we don't offer direct replacements or exchanges. If you'd like a different size or color, please return your current item and place a new order through our website for your preferred option.

Return Period

We accept returns within 14 days of receiving your items, no questions asked.

Shipping Costs

Please note that return shipping costs are the customer's responsibility.

Return Address

Returns should be sent to:

PĒSU WORLD
Mesdagplein 5
3443 CD Woerden
The Netherlands

Always include your order number in a return order

Contact Information

For returns assistance, please contact: info@pesuworld.com
Always include your order number in any return-related correspondence.

For comprehensive information regarding returns and complaints, please refer to our Terms & Conditions.

Processing Timeline

Please allow 9-11 business days for your return to be received and processed. Refunds typically take 2-3 banking days to appear in your account, depending on your bank and payment method.